Introduction

We respect your privacy and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, contact us, register product warranties, subscribe to our communications, or otherwise interact with our brand.

If you purchase our products through Amazon, your transaction may also be subject to Amazon’s privacy practices. We encourage you to review Amazon’s privacy policies to understand how Amazon collects and processes your information.

Information We Collect

Information You Provide to Us

We may collect personal information that you voluntarily provide, including:

Name
Email address
Phone number
Mailing address
Order information
Product registration details
Customer service inquiries
Feedback, reviews, and survey responses

Information Collected Automatically

When you visit our website, we may automatically collect:

IP address
Browser type
Device information
Operating system
Website usage data
Cookies and similar tracking technologies

Information Received from Third Parties

We may receive information from:

Amazon and its affiliated services, where permitted
Advertising and analytics providers
Customer support platforms
Marketing service providers

How We Use Your Information

We may use your information to:

Provide customer support
Process warranty registrations
Respond to inquiries
Improve our products and services
Send updates, promotions, and marketing communications
Analyze website performance and user behavior
Prevent fraud and unauthorized activity
Comply with legal obligations

Amazon Marketplace Purchases

Many of our products are sold through Amazon. When you purchase products through Amazon, we may receive limited customer information as permitted by Amazon’s policies and applicable law.

We use such information solely for purposes related to:

Fulfilling customer support requests
Product warranty services
Returns and replacements
Legal and regulatory compliance

We do not sell customer information obtained through Amazon.

Cookies and Tracking Technologies

Our website may use cookies, web beacons, and similar technologies to:

Remember user preferences
Improve website functionality
Analyze website traffic
Support marketing efforts

You may adjust your browser settings to refuse cookies; however, some website features may not function properly.

Sharing of Information

We may share your information with:

Service providers and business partners
Website hosting providers
Email and marketing platforms
Analytics providers
Legal authorities when required by law

We do not sell personal information to third parties.

Data Retention

We retain personal information only for as long as necessary to:

Provide services
Fulfill legal obligations
Resolve disputes
Enforce agreements

Afterward, information is securely deleted or anonymized.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including:

Access to your personal information
Correction of inaccurate information
Deletion of personal information
Restriction of processing
Objection to certain processing activities
Withdrawal of consent where applicable

To exercise your rights, please contact us using the information below.

California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to know, delete, correct, and limit certain uses of personal information.

We do not sell or share personal information as those terms are defined under applicable California law.

Children’s Privacy

Our products and services are not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13.

If we learn that such information has been collected, we will take reasonable steps to delete it.

Third-Party Websites

Our website may contain links to third-party websites, including Amazon. We are not responsible for the privacy practices of third-party websites and encourage users to review their privacy policies.